Frequently Asked Question
We offer different payment structures depending on when you confirmed your booking and the lead time before your departure date:
- Less than 60 days before departure: Pay 100% upfront via credit card.
- More than 60 days before departure: 60% deposit, pay remaining 40% 60 days before departure.
- Less than 30 days before departure: Pay 100% upfront via credit card.
- 31-60 days before departure: 20% deposit, pay remaining 80% two days after booking.
- 61-120 days before departure: 20% deposit, pay remaining 80% 15 days after booking.
- 121-150 days before departure: 20% deposit, pay 40% 15 days after booking, and final 40% 60 days before departure.
- More than 150 days before departure: 20% deposit, pay 40% 15 days after booking, and final 40% 90 days before departure.
- Less than 70 days before departure: Pay 100% upfront via credit card.
- 71-150 days before departure: 60% deposit, pay remaining 40% 60 days before departure.
- More than 150 days before departure: 60% deposit, pay remaining 40% 90 days before departure.
- Credit card for all deposits.
- Bank transfers are preferred for second payments; however, e-transfer and credit cards are also accepted.
The payment schedule displayed are the payment deadlines. You may make a payment at any time before the deadline.
Please note, that we don’t currently accept ACH, cheques, or PayPal for payments. You may, however, pay via bank transfer, or credit card.
Once your purchase is complete, you will receive confirmation by email and all your travel documents will be uploaded on to your Exoticca Account. These will include: transport details, hotels, itinerary, important notes, and insurance policy (if applicable).
Your Trip Summary will include information on your itinerary, hotels, flights and excursions and will be updated as these are confirmed. You need to print the latest version before travelling to ensure that all updates are reflected.
Please consider that if your bookings suffer any change or modification, the information shown in the latest version of your Trip Summary will always be the most updated one.
Passport validity
It is the traveler’s responsibility to verify and comply with the passport, visa, and travel requirements applicable to your itinerary. You should check the requirements for your own specific circumstances with the corresponding embassies and/or consulates as appropriate. Requirements change so please check the up-to-date requirements in advance of your departure date.
In many cases, countries now require that passports are valid for at least 6 months from the date of departure from their borders.
COVID-19 vaccination recommendations and other vaccines
It is the responsibility of the traveler to verify and comply with the health requirements, proof of testing, and vaccination applicable to your itinerary both at the destinations and for, if applicable, countries where you have a connecting flight. Requirements change quickly and you should check the updated guidance well in advance of departure as well as shortly before departure.
Check with the migration and health authorities for the country of origin, destination, and stopover to learn more about vaccination requirements.
Traveling to the United States: Electronic System for Travel Authorization (ESTA)
ESTA stands for Electronic System for Travel Authorization. ESTA is an online application system, developed by the United States government to pre-screen travelers before authorizing them to board a plane or ship bound for the United States. Starting on the 12th of January 2009, any person entering the United States under the Visa Waiver Program must have an approved ESTA travel authorization. This includes travelers who travel to the United States to catch a connecting flight. An ESTA does not guarantee entry to the United States. U.S. Customs and Border Protection officials determine the admissibility of travelers upon arrival. For more information click here.
If a traveler is found to have visited a country designated as a State Sponsor of Terrorism (09.11.2022, Countries: Cuba, North Korea, Iran, Syria), the traveler is no longer eligible to participate in the Visa Wavier Program and must apply for a visa to enter the United States.
Traveling to a Schengen member country (Europe): Travel Information and Authorization System (ETIAS)
The ETIAS travel authorization will be needed to enter a Schengen member country by air, land, or sea. From November 2023, visitors that do not need a visa to enter Europe will be able to register with ETIAS. ETIAS will become a mandatory entry requirement. The ETIAS for Europe will grant travelers authorization to visit the ETIAS countries that are all members that compose the Schengen zone. The ETIAS visa waiver has been designed for short-term stays of up to 90 days.
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